Moja apoteka

The healthcare institution Moja apoteka is the market leader in the pharmacy sector in Bosnia and Herzegovina, with the largest pharmacy network comprising over 50 pharmacies and multiple pharmacy stations. The operations of Moja apoteka are organized based on customer needs and demands, which has inspired the introduction of numerous innovations: home delivery of medicines in Banja Luka, a free 24-hour info hotline for expert consultations, an online store for convenient shopping…

Today, Moja apoteka is a symbol of high standards in pharmaceutical services, where citizens can always receive professional advice regarding their health concerns.

Through significant investments in opening new pharmacies, implementing a new open-recipe work concept, continuously expanding its range of medicines and other products, carefully curating offerings to meet all customer health needs, investing in human resources and technology, and maintaining a strong focus on providing the highest quality pharmacy services, Moja apoteka has successfully preserved customer trust while attracting new satisfied clients.

Moja apoteka was awarded the Best Buy Award for 2019/2020, recognizing the best price-to-quality ratio in the pharmacy sector in Bosnia and Herzegovina.

Additionally, Moja apoteka has received multiple prestigious awards, including the Customers’ Friend certificate, the QUDAL medal for the No.1 service quality for 2016/2017, and Best Buy Awards from 2013 to 2016.